Frequently Asked Questions about ordering personalized caricatures and portraits

FIND ANSWERS BEFORE PLACING YOUR ORDER

1. General – General questions about caricatures and portraits

A caricature is a visual art form that portrays a person, animal, or even an object by exaggerating or stylizing their most distinctive features for expressive, humorous, or critical purposes. Although traditionally associated with humor or satire, it can also be elegant, emotional, and deeply artistic.

The word comes from the Italian caricare (“to load” or “to exaggerate”) and began to be used in the 16th century, when Renaissance artists like Leonardo da Vinci were already experimenting with exaggerated facial studies. Since then, caricature has evolved from political cartoons and humorous sketches into a legitimate artistic discipline.

Today, caricature goes far beyond satire and can become a form of portraiture in its own right. From street art to digital illustration, its visual language allows the artist to interpret someone’s identity with creative freedom, capturing not only physical traits but also a gesture, a look, or an attitude. A caricature does not always exaggerate. Sometimes it suggests, balances, or interprets – and that is why it can move as much as it entertains.

A caricature emphasizes and enhances physical or expressive features to reveal someone’s character, energy, or personality through a freer artistic lens. While it involves stylization, my approach never aims for grotesque exaggeration, but rather visual harmony that expresses individuality with elegance.

A portrait, on the other hand, focuses on a faithful and nuanced representation of the face, with greater realism and subtlety. Both formats are valid forms of artistic expression: one is more interpretive, the other more classic. The choice depends on the feeling or message you want to convey.

A personalized caricature is a fully hand-drawn digital illustration made specifically for you. It’s not a generic or pre-made design. You decide who or what to include, whether there’s a background, what elements you’d like, and what style fits you best. Based on your photos and directions, I create a unique, custom artwork.

This kind of commission does not aim to distort or ridicule. Instead, it highlights the subject’s expression, gesture, or energy with artistic sensitivity. It can be more realistic, stylized, minimalist, or expressive, depending on your preferences.

All my illustrations are hand-drawn, without automated filters, AI tools, or templates. I work with care, emotion, and respect for the subject, always focusing on likeness, composition, and expressiveness.

My approach aims to highlight the essence and beauty of each person, never grotesque exaggeration. I paint with special attention to form, light, and facial structure. I combine digital painting techniques with more than 20 years of experience in art, animation, and visual design, which allows me to approach each work with technical skill and creative freedom.

Yes. Although I have a strong and recognizable personal style, I can adapt if you have a different approach in mind: more realistic, comic-style, anime, minimalist, and so on. As long as it fits my way of working, I’m happy to explore other aesthetics. Just let me know when you place your order, and include a reference image if possible.
What kind of works can I commission?
You can choose from several formats, all digital and fully hand-drawn:

Personalized Caricature

Basic Caricature

Pet Caricature

Artistic Portrait

Group scenes or themed illustrations

Business commissions (logos, team portraits, social media use)

If you have a special idea in mind, I’d be happy to create something unique for you.

Yes. I create custom caricatures and portraits for companies, social media, teams, illustrated logos, promotional content, or corporate gifts. If you have a specific project in mind, feel free to contact me and I’ll prepare a tailored proposal.
Absolutely. Personalized caricatures and portraits are original, emotional, and one-of-a-kind gifts. They are perfect for birthdays, weddings, anniversaries, retirements, tributes, or any occasion where you want to surprise someone with something truly meaningful and handcrafted.

2. Orders and PaymentsHow to place an order and available payment methods

Just go to the SHOP, choose the product you’re interested in (caricature, portrait, etc.), select your options (number of people, background, style…), upload your photos, and include your instructions. Then complete the payment and I’ll get to work. Within a few days, you’ll receive your digital artwork by email in high-resolution .PNG format (A3 size at 300 dpi, or whichever size you prefer).
You can pay by credit or debit card, PayPal, and other secure methods depending on your country or device.
Yes. The entire site is SSL-encrypted and uses secure payment gateways. Your data is protected at all times.
It depends on the product you choose, the number of characters, whether you want a background, additional elements, or urgent delivery. The website automatically calculates the price based on your selected options. If you have a special idea and need a custom quote, feel free to contact me.
Yes. If you have a unique idea (a complex scene, multiple characters, commercial use…), you can contact me directly through the [contact page] and I’ll prepare a personalized proposal at no obligation.
Yes. If the price you see doesn’t quite fit your budget, feel free to write me and we can discuss a custom quote. The final price depends on several factors: the type of illustration, number of characters, photo quality, and complexity of the design. In some cases, if the work is simpler than usual, I may offer a reduced price. Each project is unique, and I’ll evaluate it personally with you.
Yes. I occasionally offer discounts on special dates like Black Friday, Valentine’s Day, or Christmas. You can follow me on social media to stay updated on upcoming promotions.
Yes. You can place your order now and send me the photos later by email, including your order number. I won’t begin working until I receive the necessary material.
Yes. I work with clients all over the world. All orders are delivered digitally by email, regardless of your location. The SHOP is set up in euros, but you can pay with card or PayPal from any country and the currency conversion is applied automatically.
Yes. All prices shown in the SHOP include applicable taxes. There won’t be any surprises at checkout.

Yes, of course. When you place your order, you can indicate if you’d like an invoice. I’ll send it to you by email with all the necessary information.

3. Photos and InstructionsRequired photos and how to personalize your illustration

To achieve a faithful and high-quality result, the photos must be well-lit, clear, and free of filters or distortions. It’s important that the face, expression, and eyes are clearly visible. One or two good photos might be enough, but if you can send between 2 and 5 showing different angles and expressions, I’ll be able to better capture the structure and personality of the subject. I also accept candid shots or special moments, as long as the quality is good.

The better the material you provide, the more accurate and expressive the final result will be. If the photos are very old, blurry, or low quality, I’ll do my best within my possibilities, but the result may not be as precise. In that case, I cannot be held responsible for technical limitations caused by the image quality.

I’ll do my best with whatever you send. If the image isn’t suitable for a good result, I’ll let you know before starting. I always try to adapt the work to the material provided.
Yes. You can send the photos separately and let me know who is who. I’ll combine them into a single illustration based on your instructions. You can also include pets if you’d like.
During checkout, you can upload your images directly from your computer or phone. If you prefer to send them later, you can do so by email, just include your order number.
Yes. You can request specific elements like clothing, glasses, instruments, pets, dates, names, or a personal message. I can also create themed compositions or symbolic scenes if you give me a general idea.
Yes. You can choose between a simple or more detailed background. You can suggest a specific place (a room, city, landscape…) or describe the mood or setting you’d like. If you prefer, I can propose something creative based on the overall feel of your scene.

If you also have a specific visual style in mind, feel free to mention it when placing your order.

4. Creative ProcessHow I work on your order and delivery timelines

Once I receive your order, the first thing I do is review the photos and instructions you’ve sent. If anything is unclear, I’ll contact you before starting.

Then, I create an internal rough sketch to define the composition, expression, and structure. This step is not usually shared unless you specifically request it.

Once the base is established, I move on to the final illustration. The entire process is done manually, painted by hand in digital format, with no filters or templates. When it’s finished, I’ll send you the final artwork in high-resolution by email, ready to print or share.

Yes, but only if you request it when placing your order. It’s not included by default, but if you’d like to review a rough concept before the final artwork begins, just mention it in the notes.
Yes. You can ask me to include anything needed to personalize your piece: specific clothing, important objects, pets, text, or symbolic scenes. The more you share in your instructions, the more unique and meaningful your illustration will be.
Yes. You can include a name, date, or meaningful phrase. I’ll integrate it into the composition in a way that feels natural and harmonious with the overall style.
Although I have a very defined and personal style, I can adapt if you have a different approach in mind: more realistic, simpler, comic-style, anime, etc. Just let me know when placing your order and include a reference image if possible. As long as it fits my way of working, I’ll be happy to adjust.
Yes. Every order includes one light revision free of charge for minor adjustments. If you need a more significant modification or multiple changes, I can offer options with an additional cost, depending on the case.
Yes. If you need your order with priority, you can select the 72-hour express delivery option (subject to availability).

In specific cases, I may be able to deliver even faster, depending on the complexity of the artwork and my current workload. If you have a very tight deadline, feel free to contact me in advance using the contact form.

The average delivery time is 5 to 7 business days, although it may vary depending on workload or the time of year. If there’s any unexpected delay, I’ll notify you. I always do my best to deliver as quickly as possible without compromising quality.

5. DeliveryFile format, delivery time, and printing options

You’ll receive a digital file in .PNG format, high resolution (A3 size at 300 dpi, or any size you prefer). It’s optimized for printing, sharing, or keeping as a personal keepsake.

If you need a different format or dimensions (A4, square, custom size…), just let me know when placing your order.

Yes, it’s fully intended for printing. You can print it at home, at a photo shop, or through a professional printing service.

I recommend using photo paper of at least 180 gsm, preferably satin or glossy. You can also print it on canvas, t-shirts, mugs, cushions, frames, and more. If you’re unsure, I’ll be happy to advise you.

Not at the moment. Currently, all orders are delivered digitally by email. I may offer physical printing as an option in the future.
First, check your spam or promotions folder. If it’s not there, write to me and I’ll resend it immediately. I always make sure that you receive your artwork correctly.

6. Changes and RefundsRevisions, cancellations, and refund policy

Yes, but only if I haven’t started working on your illustration yet. Once the creative process has begun, cancellations and refunds are no longer possible. If you need to make an urgent change to your order details, please contact me as soon as possible.
Every order includes one light revision at no extra cost to adjust small details if needed.
If you’re still not satisfied after that, we’ll review your case personally. My goal is always for you to be happy with the result, within what is reasonable and possible based on the nature of the commission.
No. Since each piece is a custom artistic work, I do not offer refunds once the final artwork has been delivered. Every illustration is created from scratch, just for you. That said, I always do my best to ensure each client is delighted with the result.
Yes. If you notice a minor detail that needs adjusting, you can request a small correction within 3 days of receiving the final artwork. This light adjustment is included.

Larger changes, such as modifying facial features or redoing major parts of the artwork, are not included and may incur an additional cost.

7. Rights and UsageCopyright, personal use, and usage conditions

Absolutely! You’re free to post it on your social media, use it as an avatar or wallpaper, print it, or give it as a gift. If you tag me as @albertoarias.art, it would make me very happy. 😊
No, unless we’ve agreed on that in advance. Personal use is included with your order, but if you want to use the illustration for commercial purposes (advertising, products, branding, etc.), please contact me and I’ll inform you about additional rights and licensing.
You have full personal usage rights for the illustration: you can print it, share it, gift it, or keep it as a memory.
However, the copyright remains mine as the creator, as with any original artwork. It may not be resold, modified, or used commercially without my explicit permission.
Sometimes I share finished artworks as part of my portfolio or on social media. If you’d prefer I don’t post yours, just let me know when placing your order and I will absolutely respect your preference.
I treat all information with complete confidentiality. Your personal data is never shared with third parties and is used only to process your order securely.

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